Privacy Policy
Property Local respects your privacy and aims to handle personal information transparently and responsibly. This Privacy Policy explains the types of information we may collect through demo.propertylocal.au, why we collect it, how it may be used or disclosed, and the choices available to you.
1. Scope
This policy applies to personal information handled by Property Local in connection with demo.propertylocal.au, enquiries, meeting bookings, client and prospective-client communications, and related marketing activities.
Property Local is primarily a business-to-business service for real estate professionals. However, personal information may still be collected when an individual visits the website, submits an enquiry or communicates with us.
2. Personal information we may collect
Depending on how you interact with Property Local, we may collect:
- your name, business name, agency and role;
- email address, telephone number and other contact details;
- suburb, postcode or local area of interest;
- information you include in an enquiry, booking form or other communication;
- appointment and scheduling information;
- technical and usage information such as IP address, browser/device information, referring pages, pages viewed and interaction data;
- records of our communications and business relationship with you.
3. How we collect information
We may collect personal information directly from you when you use a form, book a meeting, contact us, become a client or otherwise provide information to Property Local.
We may also collect limited technical and usage information automatically through website technologies such as cookies, analytics tools and server logs.
Where lawful and appropriate, business contact information may also be obtained from publicly available professional or business sources.
4. Why we collect and use personal information
We may collect, hold and use personal information to:
- respond to enquiries and requests for information;
- check or discuss local-area availability;
- schedule and manage meetings;
- provide, administer and improve Property Local services;
- communicate with clients and prospective clients;
- understand website performance and how visitors use demo.propertylocal.au;
- maintain security, prevent misuse and troubleshoot technical issues;
- meet legal, accounting and business administration requirements;
- send relevant marketing communications where permitted by law.
5. Cookies and analytics
demo.propertylocal.au may use cookies and similar technologies to operate the website, remember preferences, understand traffic and measure engagement.
Analytics information may include device, browser, approximate location, referral source and interaction data. Depending on the tools used, this information may be processed by third-party technology providers.
When you first visit the site you can choose whether to allow analytics cookies. You can also usually control or delete cookies through your browser settings. Disabling some cookies may affect website functionality.
6. Booking and other service providers
Property Local may use third-party providers to support website hosting, appointment scheduling, analytics, communications, forms, data storage and other business functions. Information may be provided to those providers where reasonably necessary for them to perform those services.
Third-party providers operate under their own terms and privacy practices. We seek to use reputable providers and disclose only information reasonably necessary for the relevant function.
7. Disclosure of personal information
We do not sell your personal information.
We may disclose personal information to service providers and professional advisers who assist with operating Property Local, or where disclosure is required or authorised by law. We may also disclose information with your consent or where reasonably necessary to protect legal rights, security or safety.
8. Overseas processing and storage
Some technology and cloud service providers used by Property Local may store or process information outside Australia. The countries involved can vary depending on the provider and its infrastructure.
Where Australian privacy law applies to Property Local, we will take reasonable steps required by law in relation to overseas disclosures of personal information.
9. Direct marketing
Where permitted by law, Property Local may use contact details to send information about its services that may be relevant to real estate professionals.
Electronic commercial messages will include a way to unsubscribe where required. You can ask us to stop sending direct marketing communications at any time by using the unsubscribe option provided or contacting us through demo.propertylocal.au.
10. Data security and retention
We take reasonable administrative, technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
No internet or storage system can be guaranteed to be completely secure. We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, legitimate business needs, dispute management and applicable legal requirements.
11. Access and correction
You may request access to personal information Property Local holds about you or ask for inaccurate information to be corrected. Requests can be made through the contact facility on this site.
We may need to verify your identity before providing access or making a correction. Some legal exceptions may apply.
12. Privacy questions and complaints
If you have a question or concern about how Property Local has handled your personal information, please contact us through this site and provide enough information for us to investigate the matter.
We will review privacy complaints and aim to respond within a reasonable period. If the Privacy Act 1988 (Cth) applies to Property Local and you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).
13. Australian privacy law
The Privacy Act 1988 (Cth) and Australian Privacy Principles apply to organisations that meet the relevant statutory criteria. Some small businesses are exempt, while others are covered because of their turnover or activities.
Regardless of whether Property Local is required to comply with every Australian Privacy Principle at a particular time, this policy is intended to support transparent and responsible handling of personal information. Nothing in this policy limits any privacy rights that apply by law.
14. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology, information-handling practices or legal obligations change. The current version will be published on this site with its effective date.
15. Contact
For privacy enquiries, access or correction requests, or complaints, use the contact facility on this site. See also our Terms & Conditions.